Terms of service

Terms of Service

Overview

Welcome to Magnety Memo. By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by these Terms of Service. Please read them carefully before using our site.

These Terms apply to all visitors, customers, and users of our website.


Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use our site for any fraudulent or harmful activity

  • Attempt to gain unauthorized access to our systems

  • Copy, reproduce, or distribute any content without permission

  • Upload harmful or malicious files

We reserve the right to refuse service to anyone for any reason at any time.


Products & Orders

Custom Products

Many of our items are personalized and made‑to‑order. By placing an order for a custom product, you acknowledge that:

  • Custom items are final sale

  • Production begins shortly after your order is placed

  • Colors, sizing, and print quality may vary slightly due to screen differences and production methods

Order Accuracy

You are responsible for providing accurate information, including:

  • Shipping address

  • Uploaded photos

  • Customization details

We are not responsible for delays or issues caused by incorrect information provided at checkout.


Customer‑Uploaded Photos

When you upload photos to create a personalized product, you confirm that:

  • You own the rights to the image or have permission to use it

  • The image does not infringe on any copyright, trademark, or privacy rights

  • The image does not contain harmful, illegal, or inappropriate content

We reserve the right to decline orders containing images that violate these rules.


Permission to Use Customer Photos

We do not use customer‑uploaded photos for marketing unless you provide explicit written permission.

If you choose to grant permission, your photo may appear on our website, social media, or other marketing materials. Permission is collected separately from checkout and is never required to complete a purchase. You may withdraw permission at any time by contacting hello@magnetymemo.com.


Pricing & Payment

All prices are listed in U.S. dollars. We accept major credit cards and other payment methods displayed at checkout.

We reserve the right to update prices, correct errors, or modify product information at any time.


Shipping

Shipping times, carriers, and policies are outlined in our Shipping Policy. By placing an order, you agree to the terms described there.


Returns & Refunds

Our Return & Refund Policy explains which items are eligible for returns and how refund requests are handled. Custom products are final sale and cannot be returned.


Intellectual Property

All content on this website—including text, images, graphics, logos, and product designs—is the property of Magnety Memo and is protected by copyright and trademark laws.

You may not copy, reproduce, or use our content without written permission.


Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information, including uploaded photos.

By using our website, you consent to the practices described in our Privacy Policy.


Prohibited Conduct

You agree not to:

  • Interfere with the security or functionality of the website

  • Use automated tools (bots, scrapers) without permission

  • Upload viruses or malicious code

  • Attempt to disrupt or overload our systems

Violations may result in termination of access.


Limitation of Liability

To the fullest extent permitted by law, Magnety Memo is not liable for:

  • Indirect, incidental, or consequential damages

  • Losses resulting from shipping delays or carrier errors

  • Issues caused by inaccurate information provided by the customer

  • Unauthorized use of your account or payment method

Your use of the website is at your own risk.


Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes means you accept the revised Terms.


Contact Us

If you have questions about these Terms, please contact us at:

hello@magnetymemo.com